Terms of Service
Legal operator: Phefxirevorghalx, Jernbanetorget 4B, 0154 Oslo, Norway ("Seller"). Email: contact@phefxirevorghalx.world. Phone: +47 23 35 81 00. Domain: https://phefxirevorghalx.ddd. Last updated: 25 March 2026.
1. Introduction
These Terms govern offers and sales of Enerlith and related goods through the Site. They form a contract between you ("Buyer") and the Seller. Mandatory consumer protection laws in your country of residence may grant rights that cannot be waived; where a clause conflicts with such laws, the mandatory rule prevails.
2. Language and filing
The contractual language is English. After you place an order, we send a durable confirmation summarising key terms. You should retain that confirmation together with these Terms and the Privacy Policy.
3. Product information
Descriptions emphasise physical characteristics, ingredients, and regulatory statements suitable for food supplements. Photography may show props that are not included. Pack shots are indicative; minor packaging changes by manufacturers do not entitle you to reject goods unless they affect ingredient composition or mandatory label text.
4. Eligibility
You must have legal capacity under applicable law. Business buyers warrant that purchaser details are accurate for VAT invoicing.
5. Ordering process
Product pages display an invitation to treat. When you submit an order form, you make an offer. We may accept by sending an order confirmation or by shipping goods. Automatic acknowledgments before manual fraud review are not final acceptance. We may decline orders linked to failed payment, export restrictions, suspected abuse, or stock unavailability.
6. Prices and taxes
Listed prices use the euro unless another currency appears at checkout. Prices include VAT when required for your destination. Import duties, brokerage fees, or local recycling charges may be billed by customs or carriers for deliveries outside the customs territories we describe at purchase. Promotional references such as from €59.90 to €39.90 indicate marketing comparisons, not historical statutory prices everywhere.
7. Payment
Payments are collected through certified processors. We never store full card numbers on Seller-controlled infrastructure. If payment fails, fulfilment pauses until settlement or cancellation.
8. Shipping and risk
Risk transfers according to Incoterms stated in checkout, defaulting to DAP place of destination unless customers choose a different offered service. Insurance covers carrier liability limits; contact us before purchase if you require extended coverage.
9. Legal guarantees and safety
Consumers in Norway and other EEA states benefit from statutory conformity guarantees under Directive (EU) 2019/771 and national implementations. If goods lack conformity, you may seek repair, replacement, price reduction, or termination according to law. Food must be safe under Regulation (EC) 178/2002; report suspected issues with batch codes.
10. Right of withdrawal
Consumers generally have fourteen days to withdraw from distance contracts under Directive 2011/83/EU. Sealed goods unsuitable for return due to health protection reasons are exempt once unsealed after delivery. See the Return Policy for instructions.
11. Intellectual property
Trade dress, Enerlith naming, Site layout, photography created by Seller staff, and marketing copy remain Seller intellectual property. You may not scrape, mirror, or frame the Site without consent.
12. Acceptable use
You may not interfere with security, distribute malware, harvest personal data of other customers, or misuse promotional codes. Violations may trigger suspension, chargebacks recovery, and legal injunctive relief.
13. Limitation of liability
To the extent permitted lawfully, Seller liability for direct damages is limited to the purchase price of the affected order. We exclude indirect or consequential damages except where such exclusion contradicts binding consumer statutes. Nothing limits liability for gross negligence, willful misconduct, or statutory non-waivable guarantees.
14. Force majeure
Events beyond reasonable control—strikes, wars, embargoes, pandemic restrictions, energy shortages, or supplier insolvency—suspend performance for the duration. We credit orders we cannot fulfil within a commercially reasonable extension.
15. Assignment
Seller may assign receivables to financing partners. Buyer may not assign claims without consent.
16. Dispute resolution
Norwegian buyers may use the Consumer Council (Forbrukerrådet). EU residents may access the Online Dispute Resolution platform. Nothing prevents either party from bringing proceedings in courts with jurisdiction under Article 18 Brussels I Recast for consumers.
17. Governing law
For business buyers, Norway governs substantive law unless imperative rules designate otherwise. Consumers retain the protections of laws in their habitual residence.
18. Complaint handling
We log complaints in a ticketing system with severity labels. Consumer complaints receive an initial substantive reply within five business days unless complex investigations require longer, in which case we send interim updates every seven business days. Business complaints follow service-level agreements stated in quotations.
19. Product recalls
If regulators or internal audits identify unsafe batches, we publish recall notices on the Site, email affected buyers, coordinate carrier collections, and document destruction certificates. Regulatory references will accompany official notices required in your jurisdiction.
20. Data protection in orders
Personal data attached to purchase orders is processed according to the Privacy Policy. Marketing permissions never override checkout data minimisation rules.
21. Export controls
Buyers warrant that destinations permit import of food supplements containing listed actives. Prohibited destinations trigger order cancellation without penalty beyond refund.
22. Severability
If a provision becomes void, remaining provisions stay enforceable with modifications narrowly tailored to preserve economic equilibrium.
23. Entire agreement
These Terms, the Privacy Policy, cookie choices, and order-specific confirmation emails form the entire agreement for B2C sales unless mandatory law requires additional pre-contractual documents.
24. Contact
Email contact@phefxirevorghalx.world or post to Phefxirevorghalx, Jernbanetorget 4B, 0154 Oslo, Norway. Registered inquiries receive sequential reference numbers suitable for authority correspondence.